Help & Support
Bug Reports Help us banish Chip’s bugs. Report any you come across here, but please make sure to include as much detail (Screenshots if possible!) as you can.
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Chip Status Page
We’ve created a Chip Status Page where you can check to see if the app or any of our features or connections are currently experiencing problems. If your app isn’t working as it should, check this page first to see if i… |
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11 | 1044 | April 4, 2020 |
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How to contact Chip
Hi everyone! I thought I’d put together a quick post with the ways you can get in touch with the Chip support team should you need any help! In-app Live Chat - In the Chip app, go to Account, then Help, and you can acc… |
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3 | 699 | July 24, 2019 |
| About the Help & Support category |
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1 | 144 | April 2, 2019 |
| Visual bug in 3.0 - balance graph |
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1 | 3 | June 3, 2020 |
| Everything Bonus |
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222 | 5495 | May 19, 2020 |
| Reconnect HSBC Bank |
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7 | 91 | June 3, 2020 |
| Bank connection notification MEGATHREAD |
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22 | 1246 | June 3, 2020 |
| How do you become a Chip Investor |
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8 | 336 | June 2, 2020 |
| Automatic saves halted? |
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4 | 119 | May 22, 2020 |
| Bonus breakdown and HMRC? |
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1 | 91 | May 21, 2020 |
| Concerned about security |
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1 | 58 | May 20, 2020 |
| Re-Authenticating Question |
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4 | 132 | May 20, 2020 |
| Changing / Editing Goals |
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2 | 55 | May 19, 2020 |
| App not working...again |
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3 | 72 | May 15, 2020 |
| App notifications |
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6 | 244 | May 14, 2020 |
| Chip app not working this morning |
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5 | 79 | May 14, 2020 |
| Saving challenges accounted for in predicted balance? |
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1 | 44 | May 11, 2020 |
| Investment enquiry |
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2 | 177 | May 7, 2020 |
| Channel Island banks |
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4 | 87 | April 30, 2020 |
| Dynamic Saves not working |
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5 | 138 | April 7, 2020 |
| Lloyds Bank issues |
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4 | 95 | April 3, 2020 |
| Coronavirus- what is the effect on Chip? |
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1 | 161 | March 25, 2020 |
| Auto saves with Starling |
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2 | 151 | March 18, 2020 |
| URGENT! What's Going On? |
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11 | 827 | March 14, 2020 |
| Cancelled account help! |
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4 | 210 | March 14, 2020 |
| “Cancelled” the app on iOS isn’t working |
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4 | 443 | March 13, 2020 |
| APP will NOT open |
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13 | 484 | March 13, 2020 |
| Chip app problems |
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14 | 385 | March 12, 2020 |
| Change to open banking next week |
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4 | 211 | March 11, 2020 |
| Depressingly long goal deadlines |
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4 | 275 | March 9, 2020 |