Help & Support
Bug Reports Help us banish Chip’s bugs. Report any you come across here, but please make sure to include as much detail (Screenshots if possible!) as you can.
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Chip Status Page
We’ve created a Chip Status Page where you can check to see if the app or any of our features or connections are currently experiencing problems. If your app isn’t working as it should, check this page first to see if i… |
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12 | 1509 | August 3, 2020 |
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How to contact Chip
Hi everyone! I thought I’d put together a quick post with the ways you can get in touch with the Chip support team should you need any help! In-app Live Chat - In the Chip app, go to Account, then Help, and you can acc… |
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3 | 1045 | July 24, 2019 |
| About the Help & Support category |
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1 | 313 | April 2, 2019 |
| Completed goal value not shown |
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1 | 22 | January 17, 2021 |
| Pending verification and no bonus |
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15 | 233 | January 13, 2021 |
| Save Streak Disappeared 😫 |
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5 | 120 | January 11, 2021 |
| ChipLite - Profile - options available |
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7 | 190 | January 9, 2021 |
| Can I sell my B shares? |
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13 | 308 | January 2, 2021 |
| Verifying_ID_waiting_forever |
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11 | 207 | December 30, 2020 |
| CHIP+1 Daily manual deposit limit? |
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1 | 87 | December 29, 2020 |
| Chip Accounts not FSCS protected according to Chips own Terms and Conditions |
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8 | 314 | December 29, 2020 |
| Deposit into chip |
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3 | 101 | December 29, 2020 |
| Failed deposits into CHIP Easy Access lite account |
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4 | 105 | December 28, 2020 |
| Chip decides to attempt autosave ignoring settings |
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18 | 683 | December 28, 2020 |
| Verification Pending |
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4 | 144 | December 26, 2020 |
| Is the interest bonus guaranteed? I think not |
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18 | 289 | December 25, 2020 |
| Save Streak gone? |
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20 | 480 | August 4, 2020 |
| Several bank account authorisations done, yet chip says connect to bank |
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1 | 84 | December 18, 2020 |
| Where is my VIP pass code to unlock Chip+ |
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8 | 104 | December 16, 2020 |
| Account verification and chip + 1 |
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13 | 423 | December 16, 2020 |
| Bonus still at 5%? |
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6 | 337 | December 16, 2020 |
| 1% Interest rate due? |
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7 | 276 | December 1, 2020 |
| Chip+1 authentication deposit problem |
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13 | 249 | November 27, 2020 |
| Re-Authenticating Question |
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4 | 403 | May 20, 2020 |
| Savings email glitch |
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1 | 74 | November 20, 2020 |
| Chipbot Bug Downloading Notifications Constantly |
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20 | 412 | November 18, 2020 |
| One off payment |
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3 | 136 | November 13, 2020 |
| https://getchip.uk/contact. |
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2 | 97 | November 13, 2020 |
| Investor benefits |
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12 | 225 | November 12, 2020 |
| Incentives not being processed |
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4 | 217 | November 3, 2020 |