Help & Support
Bug Reports Help us banish Chip’s bugs. Report any you come across here, but please make sure to include as much detail (Screenshots if possible!) as you can.
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How to contact Chip
Hi everyone! I thought I’d put together a quick post with the ways you can get in touch with the Chip support team should you need any help! In-app Live Chat - In the Chip app, go to Account, then Help, and you can acc… |
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3 | 1347 | July 24, 2019 |
| About the Help & Support category |
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1 | 501 | April 2, 2019 |
| EIS Tax relief claims |
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5 | 32 | June 14, 2021 |
| Top up Blackrock investment |
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7 | 247 | June 5, 2021 |
| Channel Island banks |
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6 | 419 | June 1, 2021 |
| Can I sell my B shares? |
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15 | 1007 | May 7, 2021 |
| Error Message (Across Chip) |
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1 | 129 | May 6, 2021 |
| Can't upgrade to Chip AI |
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4 | 190 | May 6, 2021 |
| A Ordinary Shares in Chip |
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7 | 277 | April 29, 2021 |
| Changing linked bank - conflicting information |
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6 | 149 | April 27, 2021 |
| Save Streak Glitch (again) |
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5 | 186 | April 27, 2021 |
| Customer service levels |
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19 | 678 | April 16, 2021 |
| Unable to access app |
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5 | 253 | April 12, 2021 |
| Total number and value of shares |
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14 | 552 | April 11, 2021 |
| Cannot get to my savings - urgent! |
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4 | 218 | April 10, 2021 |
| Cannot open the App |
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5 | 197 | April 8, 2021 |
| Change of address |
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3 | 188 | April 8, 2021 |
| Can I reopen a Chip+1 Account? |
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2 | 215 | April 2, 2021 |
| New Account created instead of logging in |
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2 | 237 | March 27, 2021 |
| Android compatibility |
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4 | 202 | March 26, 2021 |
| Clarification re FSCS on HTB account |
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7 | 286 | March 21, 2021 |
| Change to free trial period of ChipAI |
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10 | 545 | March 21, 2021 |
| Crowdcube investment - something not adding up |
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4 | 290 | March 5, 2021 |
| https://getchip.uk/contact. |
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4 | 346 | February 23, 2021 |
| Withdrawal not showing in HTB |
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3 | 211 | February 15, 2021 |
| Chip Authentication Not Working |
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2 | 222 | February 13, 2021 |
| Deposit issues I'm I'm experiencing |
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4 | 245 | February 8, 2021 |
| Deposit issues and app |
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1 | 210 | February 7, 2021 |
| Payday put away account |
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1 | 183 | February 6, 2021 |
| Investor forum entry |
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6 | 428 | January 27, 2021 |