Help & Support
Bug Reports Help us banish Chip’s bugs. Report any you come across here, but please make sure to include as much detail (Screenshots if possible!) as you can.
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How to contact Chip
Hi everyone! I thought I’d put together a quick post with the ways you can get in touch with the Chip support team should you need any help! In-app Live Chat - In the Chip app, go to Account, then Help, and you can acc… |
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3 | 1125 | July 24, 2019 |
| About the Help & Support category |
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1 | 346 | April 2, 2019 |
| Customer service levels |
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5 | 80 | March 4, 2021 |
| Change to free trial period of ChipAI |
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4 | 105 | March 3, 2021 |
| Total number and value of shares |
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11 | 208 | February 25, 2021 |
| https://getchip.uk/contact. |
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4 | 190 | February 23, 2021 |
| Unable to access app |
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4 | 55 | February 17, 2021 |
| Withdrawal not showing in HTB |
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3 | 70 | February 15, 2021 |
| Chip Authentication Not Working |
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2 | 82 | February 13, 2021 |
| Deposit issues I'm I'm experiencing |
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4 | 99 | February 8, 2021 |
| Deposit issues and app |
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1 | 61 | February 7, 2021 |
| Payday put away account |
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1 | 57 | February 6, 2021 |
| Investor forum entry |
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6 | 266 | January 27, 2021 |
| Pending verification and no bonus |
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18 | 399 | January 26, 2021 |
| Selling Shares - financial emergency |
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8 | 470 | January 25, 2021 |
| German citizen, account opening |
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1 | 80 | January 20, 2021 |
| CHIP Bonus Interests - 1) Savings 2) CHIP X |
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12 | 691 | January 20, 2021 |
| Completed goal value not shown |
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2 | 89 | January 18, 2021 |
| Save Streak Disappeared 😫 |
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5 | 153 | January 11, 2021 |
| ChipLite - Profile - options available |
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7 | 238 | January 9, 2021 |
| Can I sell my B shares? |
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13 | 462 | January 2, 2021 |
| Verifying_ID_waiting_forever |
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11 | 248 | December 30, 2020 |
| CHIP+1 Daily manual deposit limit? |
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1 | 143 | December 29, 2020 |
| Chip Accounts not FSCS protected according to Chips own Terms and Conditions |
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8 | 392 | December 29, 2020 |
| Deposit into chip |
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3 | 137 | December 29, 2020 |
| Failed deposits into CHIP Easy Access lite account |
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4 | 158 | December 28, 2020 |
| Chip decides to attempt autosave ignoring settings |
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18 | 787 | December 28, 2020 |
| Verification Pending |
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4 | 178 | December 26, 2020 |
| Is the interest bonus guaranteed? I think not |
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18 | 325 | December 25, 2020 |
| Save Streak gone? |
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20 | 527 | August 4, 2020 |