Help & Support
Bug Reports Help us banish Chip’s bugs. Report any you come across here, but please make sure to include as much detail (Screenshots if possible!) as you can.
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Chip Status Page
We’ve created a Chip Status Page where you can check to see if the app or any of our features or connections are currently experiencing problems. If your app isn’t working as it should, check this page first to see if i… |
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12 | 1193 | August 3, 2020 |
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How to contact Chip
Hi everyone! I thought I’d put together a quick post with the ways you can get in touch with the Chip support team should you need any help! In-app Live Chat - In the Chip app, go to Account, then Help, and you can acc… |
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3 | 788 | July 24, 2019 |
| About the Help & Support category |
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1 | 184 | April 2, 2019 |
| Chip decides to attempt autosave ignoring settings |
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8 | 93 | August 10, 2020 |
| Chip Auto saving |
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2 | 33 | August 10, 2020 |
| Save Streak gone? |
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21 | 182 | August 4, 2020 |
| 28 day rolling period |
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46 | 470 | August 7, 2020 |
| Still waiting for Easy Access |
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5 | 145 | August 5, 2020 |
| Join investor group |
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5 | 141 | August 2, 2020 |
| Chipbot Bug Downloading Notifications Constantly |
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6 | 59 | July 31, 2020 |
| Save streak reset due to minimum bank balance? |
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1 | 58 | July 20, 2020 |
| Transferring from Auto-Save account to Easy Access account |
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10 | 314 | July 21, 2020 |
| Bonus still at 5%? |
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5 | 138 | July 21, 2020 |
| Goal/Target Date Bug |
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2 | 64 | July 15, 2020 |
| Can't withdraw bonus |
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2 | 65 | July 14, 2020 |
| Goals and total not matching |
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23 | 653 | July 10, 2020 |
| Interest on easy access interest account |
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4 | 184 | July 8, 2020 |
| Everything Bonus |
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240 | 6721 | July 7, 2020 |
| Chat not working |
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6 | 206 | July 1, 2020 |
| Instant saver interest |
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8 | 243 | June 27, 2020 |
| Save Streak Reset |
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2 | 88 | June 26, 2020 |
| Pending Auto Save |
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19 | 194 | June 25, 2020 |
| Save Streaks Missing |
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2 | 98 | June 22, 2020 |
| Unable to withdraw |
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2 | 101 | June 15, 2020 |
| 3 Working Days to process deposit to interest account? |
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2 | 166 | June 15, 2020 |
| Reconnect HSBC Bank |
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13 | 210 | June 12, 2020 |
| Bonus breakdown and HMRC? |
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5 | 248 | June 12, 2020 |
| End of bonus payments |
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3 | 169 | June 12, 2020 |
| Visual bug in 3.0 - balance graph |
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3 | 147 | June 12, 2020 |
| Bank connection notification MEGATHREAD |
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23 | 1432 | June 6, 2020 |