Help & Support


Topic Replies Activity
Pin pad not very responsive 2 January 28, 2020
Can't link new card to account and App is frozen on the connect page 3 January 27, 2020
Bonus deflated to zero?! 22 January 23, 2020
Chip not taking payments 3 January 22, 2020
Running total different to withdrawal total (no pending) 2 January 20, 2020
Changing bank account 11 January 17, 2020
Manual save won’t work as says I’ve hit the Chip savings limit but my balance is under £7k 7 January 14, 2020
Minimum bank balance bug 22 January 14, 2020
App not working? 16 January 7, 2020
Urgent fix needed! 6 January 2, 2020
Invite Feature Contact List Bug 2 January 2, 2020
How secure is the new Face Unlock 2 December 19, 2019
Unable to access Chip account 3 December 18, 2019
Maximum chip savings? 23 December 17, 2019
Chip reading total and not available balance 5 December 16, 2019
Goals and total not matching 20 December 3, 2019
One Time Passcodes 6 December 2, 2019
Change of number 3 November 29, 2019
Maximum Chip Balance 13 November 28, 2019
Are interest payments definitely sorted and happening? 38 November 27, 2019
Lost Phone No App 5 November 26, 2019
Another Monday, Another Non Accrual of Bonus 3 November 26, 2019
Badge Notifications - TestFlight App 6 November 22, 2019
App not working android 35 November 19, 2019
Autosaves when overdrawn 17 November 18, 2019
Green Screen only 16 November 18, 2019
Chip will not load 14 November 18, 2019
UI bug on login 2 November 17, 2019
App not working 25 November 14, 2019
Accessing the App 3 November 12, 2019