Help & Support
Bug Reports Help us banish Chip’s bugs. Report any you come across here, but please make sure to include as much detail (Screenshots if possible!) as you can.
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
|
How to contact Chip
Hi everyone! I thought I’d put together a quick post with the ways you can get in touch with the Chip support team should you need any help! In-app Live Chat - In the Chip app, go to Account, then Help, and you can acc… |
|
3 | 1270 | July 24, 2019 |
| About the Help & Support category |
|
1 | 445 | April 2, 2019 |
| Can I sell my B shares? |
|
15 | 845 | May 7, 2021 |
| Error Message (Across Chip) |
|
1 | 71 | May 6, 2021 |
| Can't upgrade to Chip AI |
|
4 | 127 | May 6, 2021 |
| A Ordinary Shares in Chip |
|
7 | 207 | April 29, 2021 |
| Changing linked bank - conflicting information |
|
6 | 90 | April 27, 2021 |
| Save Streak Glitch (again) |
|
5 | 134 | April 27, 2021 |
| Customer service levels |
|
19 | 566 | April 16, 2021 |
| Unable to access app |
|
5 | 197 | April 12, 2021 |
| Total number and value of shares |
|
14 | 482 | April 11, 2021 |
| Cannot get to my savings - urgent! |
|
4 | 161 | April 10, 2021 |
| Cannot open the App |
|
5 | 142 | April 8, 2021 |
| Change of address |
|
3 | 131 | April 8, 2021 |
| Can I reopen a Chip+1 Account? |
|
2 | 157 | April 2, 2021 |
| New Account created instead of logging in |
|
2 | 182 | March 27, 2021 |
| Android compatibility |
|
4 | 139 | March 26, 2021 |
| Clarification re FSCS on HTB account |
|
7 | 233 | March 21, 2021 |
| Change to free trial period of ChipAI |
|
10 | 487 | March 21, 2021 |
| Crowdcube investment - something not adding up |
|
4 | 240 | March 5, 2021 |
| https://getchip.uk/contact. |
|
4 | 288 | February 23, 2021 |
| Withdrawal not showing in HTB |
|
3 | 162 | February 15, 2021 |
| Chip Authentication Not Working |
|
2 | 175 | February 13, 2021 |
| Deposit issues I'm I'm experiencing |
|
4 | 196 | February 8, 2021 |
| Deposit issues and app |
|
1 | 158 | February 7, 2021 |
| Payday put away account |
|
1 | 134 | February 6, 2021 |
| Investor forum entry |
|
6 | 368 | January 27, 2021 |
| Pending verification and no bonus |
|
18 | 497 | January 26, 2021 |
| Selling Shares - financial emergency |
|
8 | 566 | January 25, 2021 |
| German citizen, account opening |
|
1 | 202 | January 20, 2021 |