Help & Support
Bug Reports Help us banish Chip’s bugs. Report any you come across here, but please make sure to include as much detail (Screenshots if possible!) as you can.
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Chip Status Page
We’ve created a Chip Status Page where you can check to see if the app or any of our features or connections are currently experiencing problems. If your app isn’t working as it should, check this page first to see if i… |
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12 | 1429 | August 3, 2020 |
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How to contact Chip
Hi everyone! I thought I’d put together a quick post with the ways you can get in touch with the Chip support team should you need any help! In-app Live Chat - In the Chip app, go to Account, then Help, and you can acc… |
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3 | 958 | July 24, 2019 |
| About the Help & Support category |
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1 | 282 | April 2, 2019 |
| Chip+1 authentication deposit problem |
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12 | 165 | November 27, 2020 |
| Account verification and chip + 1 |
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8 | 57 | November 25, 2020 |
| Chip Accounts not FSCS protected according to Chips own Terms and Conditions |
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7 | 142 | November 24, 2020 |
| Re-Authenticating Question |
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4 | 349 | May 20, 2020 |
| Savings email glitch |
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1 | 47 | November 20, 2020 |
| Chipbot Bug Downloading Notifications Constantly |
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20 | 363 | November 18, 2020 |
| One off payment |
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3 | 97 | November 13, 2020 |
| Can I sell my B shares? |
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6 | 93 | November 13, 2020 |
| https://getchip.uk/contact. |
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2 | 61 | November 13, 2020 |
| Investor benefits |
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13 | 180 | November 12, 2020 |
| Incentives not being processed |
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4 | 184 | November 3, 2020 |
| Still waiting for Easy Access |
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12 | 354 | November 2, 2020 |
| £1.50 taken from my account |
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12 | 305 | October 30, 2020 |
| Chip reading total and not available balance |
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6 | 291 | October 20, 2020 |
| App not working - October 2020 |
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8 | 120 | October 17, 2020 |
| 'Select Your Bank' but my bank isn't isted |
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2 | 127 | September 30, 2020 |
| Chip Server Down? |
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3 | 113 | September 19, 2020 |
| 1% Interest rate due? |
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5 | 148 | September 17, 2020 |
| Payday Put Away Bug? |
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3 | 145 | September 8, 2020 |
| Join investor group |
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11 | 388 | September 8, 2020 |
| By Wednesday its not the bank holiday any more |
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8 | 222 | September 3, 2020 |
| Manual saves blocked by NatWest! |
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5 | 187 | September 2, 2020 |
| Incorrect info in the "you've stashed" email |
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1 | 145 | August 29, 2020 |
| Link to Co-operative Bank |
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7 | 195 | August 28, 2020 |
| Re-authenticating Santander account |
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5 | 212 | August 21, 2020 |
| Chip decides to attempt autosave ignoring settings |
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17 | 545 | August 14, 2020 |
| 28 day rolling period |
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52 | 817 | August 12, 2020 |