Help & Support
Bug Reports Help us banish Chip’s bugs. Report any you come across here, but please make sure to include as much detail (Screenshots if possible!) as you can.
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
|
Chip Status Page
We’ve created a Chip Status Page where you can check to see if the app or any of our features or connections are currently experiencing problems. If your app isn’t working as it should, check this page first to see if i… |
|
11 | 1118 | April 4, 2020 |
|
How to contact Chip
Hi everyone! I thought I’d put together a quick post with the ways you can get in touch with the Chip support team should you need any help! In-app Live Chat - In the Chip app, go to Account, then Help, and you can acc… |
|
3 | 750 | July 24, 2019 |
| About the Help & Support category |
|
1 | 170 | April 2, 2019 |
| Goals and total not matching |
|
23 | 588 | July 10, 2020 |
| Transferring from Auto-Save account to Easy Access account |
|
8 | 168 | July 9, 2020 |
| Interest on easy access interest account |
|
4 | 125 | July 8, 2020 |
| Everything Bonus |
|
240 | 6331 | July 7, 2020 |
| Goals issue following withdrawal |
|
8 | 142 | July 1, 2020 |
| Chat not working |
|
6 | 179 | July 1, 2020 |
| Instant saver interest |
|
8 | 214 | June 27, 2020 |
| Save Streak Reset |
|
2 | 68 | June 26, 2020 |
| Pending Auto Save |
|
19 | 172 | June 25, 2020 |
| 28 day rolling period |
|
42 | 292 | June 24, 2020 |
| Save Streaks Missing |
|
2 | 79 | June 22, 2020 |
| Unable to withdraw |
|
2 | 74 | June 15, 2020 |
| 3 Working Days to process deposit to interest account? |
|
2 | 139 | June 15, 2020 |
| Reconnect HSBC Bank |
|
13 | 189 | June 12, 2020 |
| Bonus breakdown and HMRC? |
|
5 | 211 | June 12, 2020 |
| End of bonus payments |
|
3 | 143 | June 12, 2020 |
| Visual bug in 3.0 - balance graph |
|
3 | 127 | June 12, 2020 |
| Bank connection notification MEGATHREAD |
|
23 | 1354 | June 6, 2020 |
| How do you become a Chip Investor |
|
8 | 404 | June 2, 2020 |
| Automatic saves halted? |
|
4 | 166 | May 22, 2020 |
| Concerned about security |
|
1 | 105 | May 20, 2020 |
| Re-Authenticating Question |
|
4 | 174 | May 20, 2020 |
| Changing / Editing Goals |
|
2 | 85 | May 19, 2020 |
| App not working...again |
|
3 | 98 | May 15, 2020 |
| App notifications |
|
6 | 321 | May 14, 2020 |
| Chip app not working this morning |
|
5 | 106 | May 14, 2020 |
| Saving challenges accounted for in predicted balance? |
|
1 | 68 | May 11, 2020 |