Help & Support
Bug Reports Help us banish Chip’s bugs. Report any you come across here, but please make sure to include as much detail (Screenshots if possible!) as you can.
| Topic | Replies | Created |
|---|---|---|
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Chip Status Page
We’ve created a Chip Status Page where you can check to see if the app or any of our features or connections are currently experiencing problems. If your app isn’t working as it should, check this page first to see if i… |
8 | July 10, 2019 |
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How to contact Chip
Hi everyone! I thought I’d put together a quick post with the ways you can get in touch with the Chip support team should you need any help! In-app Live Chat - In the Chip app, go to Account, then Help, and you can acc… |
3 | July 24, 2019 |
| About the Help & Support category | 1 | April 2, 2019 |
| Changing bank account | 6 | December 3, 2019 |
| Goals and total not matching | 20 | July 26, 2019 |
| One Time Passcodes | 6 | November 28, 2019 |
| Everything Bonus | 227 | July 31, 2019 |
| Change of number | 3 | November 26, 2019 |
| Maximum Chip Balance | 13 | October 4, 2019 |
| Are interest payments definitely sorted and happening? | 38 | November 21, 2019 |
| Bank connection notification MEGATHREAD | 17 | August 19, 2019 |
| Lost Phone No App | 5 | November 23, 2019 |
| Minimum bank balance bug | 18 | August 9, 2019 |
| Another Monday, Another Non Accrual of Bonus | 3 | August 12, 2019 |
| Badge Notifications - TestFlight App | 6 | November 21, 2019 |
| End Date Bug (Goals) | 1 | November 20, 2019 |
| App not working android | 35 | November 17, 2019 |
| Maximum chip savings? | 21 | November 12, 2019 |
| Autosaves when overdrawn | 17 | August 20, 2019 |
| Green Screen only | 16 | November 13, 2019 |
| Chip will not load | 14 | November 13, 2019 |
| UI bug on login | 2 | November 16, 2019 |
| App not working | 25 | November 12, 2019 |
| Accessing the App | 3 | November 12, 2019 |
| Cant access my chip account | 4 | November 12, 2019 |
| Latest chip android update Brocken | 3 | November 12, 2019 |
| Profile name wrong | 6 | November 8, 2019 |
| Goals - display bug | 3 | September 17, 2019 |
| Bonus deflated to zero?! | 16 | August 19, 2019 |
| Email Unsubscribe - 404 Error | 2 | October 17, 2019 |