Help & Support
Bug Reports Help us banish Chip’s bugs. Report any you come across here, but please make sure to include as much detail (Screenshots if possible!) as you can.
| Topic | Replies | Created |
|---|---|---|
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How to contact Chip
Hi everyone! I thought I’d put together a quick post with the ways you can get in touch with the Chip support team should you need any help! In-app Live Chat - In the Chip app, go to Account, then Help, and you can acc… |
3 | July 24, 2019 |
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Chip Status Page
We’ve created a Chip Status Page where you can check to see if the app or any of our features or connections are currently experiencing problems. If your app isn’t working as it should, check this page first to see if i… |
2 | July 10, 2019 |
| About the Help & Support category | 1 | April 2, 2019 |
| Minimum bank balance bug | 10 | August 9, 2019 |
| Email Unsubscribe - 404 Error | 1 | October 17, 2019 |
| Everything Bonus | 176 | July 31, 2019 |
| Taken my money twice! | 2 | October 8, 2019 |
| Maximum Chip Balance | 6 | October 4, 2019 |
| App Sign-Up Not Working | 6 | October 2, 2019 |
| Another Monday, Another Non Accrual of Bonus | 22 | August 12, 2019 |
| App Bug - Interest Area Activity Tab | 7 | September 15, 2019 |
| Do anyone who bank with barclays ever have issues? | 13 | September 15, 2019 |
| CHIP Bonus Interests - 1) Savings 2) CHIP X | 7 | July 17, 2019 |
| Goals - display bug | 1 | September 17, 2019 |
| Bank connection notification MEGATHREAD | 12 | August 19, 2019 |
| No internet connection on 4g! | 4 | September 6, 2019 |
| Goal Bugs & Feedback | 3 | August 15, 2019 |
| iOS13 Beta withdraw not working | 11 | July 23, 2019 |
| Manual save won’t work as says I’ve hit the Chip savings limit but my balance is under £7k | 6 | September 2, 2019 |
| How to move unallocated funds to a goal | 5 | September 1, 2019 |
| Another day, another Chip disaster | 17 | August 17, 2019 |
| To continue using chip | 3 | August 27, 2019 |
| Go make a goal notification | 3 | August 25, 2019 |
| Autosaves when overdrawn | 13 | August 20, 2019 |
| Is Chip down? I’m getting this for an hour now | 10 | August 26, 2019 |
| I was of the belief max savings is £10000? | 4 | August 21, 2019 |
| Account statement | 2 | August 23, 2019 |
| Bonus deflated to zero?! | 7 | August 19, 2019 |
| Can't cancel or withdraw | 7 | July 16, 2019 |
| iPhone App Badge Notifcations | 7 | August 12, 2019 |