Help & Support

Bug Reports Help us banish Chip’s bugs. Report any you come across here, but please make sure to include as much detail (Screenshots if possible!) as you can.

Topic	Replies	Views	Activity
How to contact Chip Help & Support Hi everyone! I thought I’d put together a quick post with the ways you can get in touch with the Chip support team should you need any help! In-app Live Chat - In the Chip app, go to Account, then Help, and you can acc…	2	2211	24 July 2019
About the Help & Support category Help & Support	0	1014	2 April 2019
Deposit money problems & now lost chat? Help & Support	1	61	30 March 2023
Closed Account - UNDERPAID accrued interest Help & Support	1	77	29 March 2023
Can't Deposit Cash Help & Support	11	124	24 March 2023
Error 500 message when trying to withdraw Bug Reports	3	178	24 March 2023
Connectivity Issues Error Bug Reports	1	77	24 March 2023
Issue accessing Chip app Help & Support	0	35	21 March 2023
Error cancelling bank verification process Help & Support	1	82	21 March 2023
Help and chat not accessible Bug Reports	2	68	17 March 2023
How to get interim statements? Help & Support	1	75	15 March 2023
Capdesk not showing all Chip funds Help & Support	2	90	8 March 2023
I cannot login to my chip app Help & Support	1	121	1 March 2023
Capdesk account Help & Support	0	93	24 February 2023
Interest not posting in February Help & Support	6	199	7 February 2023
In the event of my untimely demise Help & Support	7	584	25 January 2023
Bonus accrued difficult to read when using dark theme Bug Reports	4	217	18 January 2023
S&S Funds disinvestment / withdrawal Help & Support	5	204	16 November 2022
Quarterly Investment Report Help & Support	2	297	7 November 2022
Cashing out my investment from croudcube Help & Support	12	1494	17 October 2022
Fee changes effective 12 October 2022 Help & Support	4	576	15 October 2022
Bug on the date for the prize Account Bug Reports	1	152	5 October 2022
Help Save streak reset back to one Bug Reports	0	115	3 October 2022
Can I sell my B shares? Help & Support	30	5115	24 September 2022
Transfers between accounts within Chip Help & Support	6	567	16 September 2022
Allica 1.10 account missing interest Help & Support	4	240	15 September 2022
7th September Q&A Help & Support	0	143	14 September 2022
Getting into account Bug Reports	1	157	1 September 2022
Can get into my account Help & Support	1	166	1 September 2022
App Crashing On Launch Help & Support	2	172	25 August 2022