hi, i have been submitted all my documents and had an auto saving at least 1 time, then i request to change my bank account, as i am not bother to transfer between accounts then save into chip, contacted chip and they cancelled my linked account and returned my savings into the old bank account, until here, i am happy with chip.
during above period, my account verification status was PENDING for at least 1 week, i then sent multiple message to the live support and i got the same answers, something like, “connect your bank and wait for some time for auto-save then you will get verified”. okay. then i thought this should not be a problem, i will get verified eventually.
then i jump into the Chip + 1 account, and transferred loads of money into the Chip + 1 account. then my account verification status changed to ACCOUNT NOT VERIFIED immediately and the app suggest me to contact live support regarding this, i then chat to support but they have told me exactly the same things" there have yet to be any auto savings according to the backlog".
i have put my money into the Chip + 1 account and after 3 working days, its been processed into the account. but my account is still not verified?
so my question is, how and when will my account get verified?