App not working?

Hello, is there a problem with the app at the moment? I tried to access the status page but this isn’t loading either. I’m getting the ‘Could not load, please try again’ error message. Thanks.

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Same here. Tried in my iPhone and IPad… not working. :confused:

Thank you! I looked on Twitter but couldn’t find info at the time.

Now working again on iOS

Morning all. Happy New Year in advance. Anyway the app still not working on Android this morning. As an investor, beginning to worry a little but let’s hope just a small glitch. Ju. P.s coming down to London today from up north for fireworks tonight so see you there if you have tickets too…

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Morning I am getting a try again message with a red bar that says cancelled at the top? Tried deleting and redownloading the app and rebooting my iphone still no luck

App not working on Android, stopped working a week ago. Tried wiping App cache and data with no joy.

Any eta for a fix?

Up and running now, thanks

Mine is still down with the same error message…

The app is now back up and running, apologies for the inconvenience!

Mine is still not working what is the contact for more help please? Tried deleting and re installing, resetting phone, with and without wifi!! Still got the same error message as the previous screen shot.

The customer services email address is I believe. If you’ve tried that, I’m not sure what the next step is.


Hi, apologies for the app not working your side. Please email and one of our team will get in touch to try and resolve the issue as soon as possible.