Our VP of Product Management wants to hear your thoughts.
We are looking at making the steps to sign up to Chip easier and more seamless for new users.
Some users are against adding their personal debit card in the sign up process and this stops us from onboarding new customers. Our mission is to get those users who have made the effort to download the app to go the whole way and connect their card.
We have done our due diligence and we feel that adding the option to use Google Pay or Apple pay will help get more users to complete the sign up process.
So instead of manually adding in your debit card you would be able to instantly add your card through Google/Apple Pay.
We also know that this could make a better user experience for existing customers who make manual deposits in terms of faster, easier top-ups in both IOS and Android.
Niamh (VP of product) has three questions:
Did you take some time before you considered adding your debit card?
Did you already know what Chip was and therefore trusted us to keep your funds safe?
What are your thoughts on Google/Apple pay? Is there anything you would like to highlight regarding this way of making a save / payment.
Your feedback on this will be incredibly valuable!