Auto saves with Starling

Since the way saves are calculated for Starling customers (from averages to linking and using the AI), my auto saves have been ridiculously low amounts. I have it set to save at the highest level, and the last two auto saves have been £8 and now today £7. I usually stash about £20-30 each autosave. I went to update the amount this morning, to increase it, but it just keeps timing out.
Any advice?

Hi @Countygirl - thanks for posting this feedback! This is certainly something that i’ve made the team at Chip HQ aware of and we’re looking into it. If you’d be willing to send over details of you account to me (just your phone number would do) - I can have a member of the team look at your account specifically so we can work out why this is happening?