Hi Chip people. Last month two saves were made after I’d gone into my overdraft. I was able to cancel one but the other had gone out before I noticed. I reported it via live chat and was told the developers were aware of this bug and it would be resolved in a day or two. This month, it’s happened again. My settings are correct and my bank account (NatWest) and card are connected.
I’ve just used the online chat and was told it would be fixed soon but have had to pause my account while it’s investigated. Apparently it’s an error resulting from the wrong settings being applied or an incorrect/old balance being read.
Would be great to be updated when it is resolved so I can unpause my account - I won’t be able to tell once I get paid!