Balances not displaying correctly

Morning All,

I’ve just opened an Investment Account and realised that my ‘Available Balance’ to transfer from my Allica account is displaying less than what it actually is.
Why would this be??

Could that possibly be due to any ‘processing’ saves that haven’t reached the allica account yet?

Nope, there’s nothing currently pending. :man_shrugging:t2:

I’m having a similar issue with the balance on my general investment account.

For the past few days, the (ever-declining!) balance on my investment home screen has been higher than the balance shown when I click into the Clean Energy button - just by a few pence.

Why is it different?

What I’ve discovered, (after moving my money out of Chip and into Chase, sorry Chip) was that my balance was made up of ‘Savings’ and ‘Bonus’.
The difference I was seeing was the ‘Bonus’. :man_shrugging:t2:

‘Ever-declining’…i feel your pain!

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