Chip not taking payments

Hi there - for the last few weeks Chip hasn’t been taking any payments from my card. I had paused it before Christmas but turned it back on in the new year but STILL nothing coming out and all other settings seem fine. Bank account all fine, so can’t work out why it would not be taking payments. Any ideas?

Hi @jennyclaret, if you jump onto live chat through the app, the team will be able to look into your account :smiley:

Hi it’s seemed like chip ai was on a Xmas break as well no savings were made by the app