Just read about the upcoming October 2022 fee changes (communicated by email on 11 August).
I have a question about the “fair usage” fees. Will you notify the user within the app if they are about to make a transaction that will lead to one of these charges being invoked? For example, if they are about to make a withdrawal that will invoke a fee.
Thanks
Hey - users will be notified before conducting any actions that will result in a fee, and be informed in advance before fees for any savings tools would be taken
Do you intend to exclude shareholders from these new fees or offer something along the lines of 18 months free ChipX subscription?
Anybody else feel a bit ripped off, that the ChipX charge has now doubled from £3 to £6 ? You could have made the increase a bit more subtle - especially in these tough financial times…
Especially when most of the investment funds are performing abysmally.