Fee changes effective 12 October 2022

Help & Support
#1

Just read about the upcoming October 2022 fee changes (communicated by email on 11 August).

I have a question about the “fair usage” fees. Will you notify the user within the app if they are about to make a transaction that will lead to one of these charges being invoked? For example, if they are about to make a withdrawal that will invoke a fee.

Thanks

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#2

Hey - users will be notified before conducting any actions that will result in a fee, and be informed in advance before fees for any savings tools would be taken

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#3

Do you intend to exclude shareholders from these new fees or offer something along the lines of 18 months free ChipX subscription?

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