Hi there, the friend who I introduced to Chip, who did 3 autosaves, told me this morning they hadn’t received their invitation bonus — it was meant to be £5, received 30 days after the second autosave. The second save was on 30 August, so now we are well over 30 days.
It was rectified today after they messaged. But this makes me question if this is a bug or not properly automated?
Could Chip please look into this and provide a response?
This does not give new customers a good impression of the app or trust in Chip.