Invalid Phone Number

HI, I’ve just visited the app store to see if there was an update, went back to my account and now I am being asked to enter my phone number When I do so, it says invalid phone number.
Im working in Cyprus and have a Cypriot phone number, Please help. I’m ensuring that the country code is correct.


Hi @Carolellis1b, are you entering the mobile number that you originally signed up to Chip with?

Hi Sarah
Yes the same mobile number I originally signed up with

Ok, in that case can you please send me a private message with your email address and mobile number so I can take a look and see what’s happening?

sure, How do i send a private message on here pls