New identity verification

Hey all,
I tried to use the app over the weekend and was asked to verify my ID with a drivers license. The verification service wasn’t satisfied and now I’m waiting for customer service to sort it.
Meanwhile I can’t access my accounts through the app. A little frustrating.
I feel like this whole process needs to be reworked @FredChip

I think the issue may be due to an old drivers license photo and an ever ageing face haha

Update:
Jacob at customer service through the app has fixed the issue.
Pretty good experience in terms of resolution and wait.

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